Privacy Policy | 1xbet Official Gaming Platform Philippines

This Privacy Policy governs the collection and use of personal information by 1xbet for users located in the Philippines. It applies to all services provided through our website and mobile applications.

Please note that this policy only applies to our platform. If you click on links to third-party websites or services, those entities have their own privacy practices. We are not responsible for the data collection policies of external sites.

To provide a secure and regulated gaming experience, we collect the following categories of data:

• Account and Identity Data: Name, email address, phone number, and date of birth to ensure you meet the legal age requirements.
• Verification Documents: Copies of government-issued IDs used for KYC (Know Your Customer) processes to prevent identity theft.
• Payment Data: Transaction history and payment method details to facilitate deposits and withdrawals.
• Gaming and Transaction Activity: Records of your wagers, winnings, and bonus usage to monitor fairness and account activity.
• Technical Data: IP address, browser type, device ID, and operating system to optimize site performance and security.
• Support Communications: Records of your interactions with our customer support team to resolve inquiries.

We gather information through three primary channels:

• Directly from You: Information you provide during registration, account verification, or when contacting support.
• Automatically: Technical data collected through cookies and server logs as you navigate our platform.
• Service Providers: Data received from our partner payment processors and verification services to confirm the validity of transactions and identities.

Your data is used strictly for the following purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Transactions: Processing your deposits and withdrawals securely.
• Compliance: Verifying age and identity to meet legal obligations for gambling operators in the Philippines.
• Security: Detecting and preventing fraud, money laundering, and multi-accounting.
• Personalization: Improving your user experience based on your preferences.
• Marketing: Sending promotional offers only if you have explicitly consented to receive them.

We do not sell your personal data to third parties. We only share information with:

• Operational Partners: Payment processors, identity verification services, and technical infrastructure providers.
• Legal Authorities: When required by applicable laws or to comply with a valid legal request from regulatory bodies.

We use cookies to enhance your experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on your residency, you have the following rights regarding your data:

• Access and Correction: The right to view and update your personal information.
• Deletion: The right to request the removal of your data.
• Portability: The right to request a copy of your data in a portable format.
• Objection: The right to object to specific uses of your data or withdraw marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Note that some data must be retained even after account closure to satisfy gambling and anti-money laundering regulations.

Personal data is retained for the duration of your active account. Following account closure, we maintain necessary records for the period required by applicable law in the Philippines to fulfill legal and regulatory obligations.

Our services are strictly limited to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any funds will be handled according to our internal compliance rules.

Parents or guardians who suspect a minor is using our platform are encouraged to report this through our Support page.

Some of our technical and payment providers operate outside of the Philippines. By using our services, you acknowledge that your data may be transferred to these regions. We ensure that appropriate safeguards are in place to protect your information during these transfers.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage users to regularly check the "Last Updated" date at the top of this page to stay informed.

If you have any questions, concerns, or requests regarding your privacy, please contact us through our official communication channels available on the Support page.